Virtual CIO & Interim IT Operational Management Services

Virtual CIO & Interim IT Operational Management Services

Strategic IT leadership to transform and secure your IT operations.

As businesses expand across Asia, many encounter gaps in IT leadership. Aligning regional operations with global IT strategy often requires project-based expertise to build infrastructure, oversee system rollouts, or manage local vendors—resources not always available in-house.

Dezan Shira & Associates offers Virtual CIO (vCIO) and interim IT management services to support infrastructure development and IT projects across Asia. Acting as trusted technology partners, our vCIOs address local connectivity, cybersecurity, compliance, and operational challenges for single or multi-country operations. Backed by in-house legal, HR, finance, and IT teams, we help businesses drive digital transformation, strengthen internal processes, and ensure secure, compliant IT operations aligned with corporate objectives.

Virtual CIO Services: Our Advantage

How We Can Help Your Business

Our vCIOs offer flexible, on-demand support during transitions, new market entry, or organizational change—acting as strategic advisors or interim IT heads.

  • Short-term or annual CIO engagement
  • Support during expansion, restructuring, or transformation
  • Coordination with in-house and external teams

We oversee IT infrastructure design, vendor selection, and implementation—ensuring your systems are scalable, secure, and region-ready.

  • Hardware, software, and network setup
  • Local ISP, cloud, and infrastructure sourcing
  • Security system design and rollout

Our vCIOs help enforce robust security controls in line with local and cross-border regulations.

  • Firewall, VPN, and access control deployment
  • Cybersecurity policy enforcement
  • Local compliance with data protection laws

We manage or coordinate ERP projects—ensuring localization, adoption, and cross-functional support across your Asia operations.

  • ERP design and implementation oversight
  • Localization for regional compliance
  • Integration with tax, banking, and other platforms

We support the implementation of cloud-based tools like Microsoft 365, helping improve adoption and communication across teams.

  • Platform configuration and setup
  • User adoption and policy enforcement
  • Ongoing remote support

Our vCIOs work with HR, legal, and finance departments to ensure IT strategies align with operational and compliance needs.

  • Cross-functional systems integration
  • Internal policy alignment
  • Support for hybrid or distributed teams

Our approach depends upon your requirements, and which package best suits your organization. Below are some of our most popular packages:

Starter Moving Up Enterprise
IT Support Services
IT Helpdesk and User Support: Up to 5 employees Up to 20 employees Up to 50 employees
Solutioning and Procurement: Hardware, Software, Cloud, Apps and Services.
Support Summary Meetings and Reports Once Monthly Once Monthly Twice monthly
Virtual CIO Services
Network and Cloud Infrastructure Management: Build, Migrate, On-board, Optimize, and Support.
User Training and Support
IT Asset and Vendor Management: Planning, Budgeting, and Procurement
Management Meetings: Virtual meetings with group and regional IT Stakeholders. Once Monthly Twice monthly
Local IT Team Management: Recruitment, Supervision and Local Line Management.
IT Compliance, Governance and Security: IT Policies, Audit, Reporting and Risk Management.
IT Strategy Planning and Management: Business Continuity, Disaster Recovery, Digital Transformation, Change Management.
ERP Localization: Advisory, Deployment, Integration and Optimization
Digital Automation and Report Solutioning: Workplace Efficiency, Office Automation, Sharepoint, Model-Driven Apps, PowerBI
Service included Service included in principle, but scope dependent on requirements Additional employees may be added at additional cost Available at additional cost upon request

Connect with our regional experts for tailored guidance

Benchmark economic, regulatory, and market conditions across Asia to identify the most competitive locations for growth and investment.

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FAQs – Virtual CIO & Interim IT Operational Management Services

A vCIO provides fractional IT leadership for firms without a permanent CIO. At DSA, we embed strategic IT advisors into client operations to oversee digital transformation, vendor management, budgeting, and security—all without long- term staffing commitments.

This service is ideal when a business is growing faster than its IT function, entering new markets, or facing systems or compliance risk. It’s also a smart choice during leadership transitions, M&A events, or ERP implementations, when focused IT direction is essential but hiring a full- time executive isn’t yet viable.

Depending on your priorities, our vCIO team can take ownership of both strategic and operational technology functions:

  • IT roadmap development and budget planning
  • Vendor contract negotiation and oversight
  • Information security governance
  • Infrastructure and systems lifecycle planning
  • Internal team coaching and KPI alignment

A vCIO offers strategic leadership without the fixed cost of a C- level hire. Companies benefit from flexible monthly engagement options and focused project execution, making it ideal for mid- sized businesses scaling across Asia.

We’ve supported clients across China, India, Southeast Asia, and Hong Kong SAR. Our sector experience includes manufacturing, e- commerce, logistics, education, and professional services. Each vCIO engagement is matched with an advisor experienced in the client’s regulatory and operational context.

Yes. We work as an extension of your internal teams, aligning with IT managers, vendors, and implementation partners to streamline oversight without duplication. We ensure that communication flows remain intact while introducing strategic governance.

We specialize in roadmap creation. Whether you're migrating to the cloud, modernizing ERP, or improving cybersecurity, our vCIO builds a stepwise plan aligned to business growth. We prioritize what matters most—scalability, compliance, and cost control.

We offer structured reporting tailored to decision- makers and internal teams:

  • IT performance dashboards
  • Cyber risk and mitigation reports
  • ROI tracking for tech initiatives
  • Board- friendly updates with non- technical summaries

Most vCIO engagements begin within two weeks. After a scoping call, we identify immediate priorities, assign an advisor, and begin the integration process—usually with stakeholder meetings, tech assessments, and roadmap definition in the first month.

We enforce strict data governance protocols in line with international and local standards:

  • Strict NDAs and confidentiality agreements
  • Access controls based on role and scope
  • Secure communication platforms
  • Data handling aligned to GDPR, PIPL, and local standards

Contact Our Experts

Adam Livermore
Partner
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Cathy Gong
Partner
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David Niu
Partner
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Phoebe Yan
Partner
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Get in touch

We provide expert advisory and corporate services across Asia, guiding businesses through complex markets and regulations.

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Reach out to our local experts, we’ll respond within one business day.

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